Since then, the virus has spread rapidly. The World Health Organization (WHO) declared the outbreak of COVID-19 as a global health emergency on 31 January 2020 (World Health Organisation 2020). At present, the only tools to combat the viral spread are using masks properly, introduction of social distancing measures, and practice of good hand hygiene (Centre for Health Protection 2020a). Currently, the known main mode of transmission is through respiratory droplets, and hence is considered to spread through close contact with other people. It is part of the coronavirus family, the same group of viruses that caused the Severe Acute Respiratory Syndrome outbreak in South East Asia in 2002 and the Middle East Respiratory Syndrome outbreak in 2012. COVID-19 is a new disease that has begun circulating in the human population since December 2019. While the society did mentally prepare, the extent and solution still remained unthinkable and remains to be a big challenge. While there was a lot anticipated and there were countless warnings, especially from those working in public health, the challenge remained as a substantial change which requires planning, training, and facilitating. Not only has this had individual impacts, but it has also impacted countries as a whole from an economic standpoint, bringing an array of economic sectors to a complete standstill. The novel coronavirus (COVID-19), a pandemic sweeping across the globe, has challenged society in ways once considered unimaginable, forcing people to reconsider a wide variety of practices, from work, to leisure, to basic travel and daily tasks. It will also critically investigate if this work arrangement will remain as a transitory element responding to the exceptional circumstances, or whether it could be a permanent arrangement. A critical insight and related recommendations have been developed for future policy decisions. Using an exploratory framework and a SWOT analysis, this study investigates the continuing experience of the employer and employees face in Hong Kong. However, this current situation provides unique insight into how well working from home works, and may play a vital role in future policies that reshape the current structure of working hours, possibly allowing for more flexibility. In doing so, the policies must be made keeping in mind the practicality for both employers and employees.
Hence WFH has become a policy priority for most governments. Due to the pandemic, most if not all workers experienced work from home (WFH). This has resulted in both employers and employees seeking alternative work arrangements, especially in a fast-paced metropolitan like Hong Kong. The pandemic sweeping the world, COVID-19, has rendered a large proportion of the workforce unable to commute to work, as to mitigate the spread of the virus.
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